PowerBI Online Service is VERY SLOW

[Akahn]

I don't know what happened, but for the last week or so the PowerBI Online service has slowed WAAAAY down. Things are taking forever to load. Slicers that worked instantly before are taking minutes to work. What happened?!

This is causing some major problems for our company.

[Abduvali]

Same issue Dublin, Ireland

Seems like the issue is on Microsoft side...=o?

Regards

Abduvali

[Anonymous]

Hi

We're havng problems too on London side  - but nothing reported on Power BI status webpage?

[Darren_Linc]

Very slow to the point of not working down here in Cardiff

[mccartanpat]

Same here in Cork, Ireland

[Anonymous]

i appear to be OK now

[mccartanpat]

Have also been able to publish from Desktop and access Dashboards within the service in the last few minutes.

[ElmarDam]

In fact.. It is still annoying slow. I'm unable to work with the online services at all. 

Please add some resources!

[Kananga]

Are you using an adblocker? The online service runs webanalytics queries on the user every two seconds. If an adblocker is busy intercepting them, the resulting traffic and processing can grind the page to a halt.

[Pallavi]

How to switch off the ad-blocker?please let me know

[keithsze]

It worked. it is caused by adblocker. It runs well after switch off the adblocker.

[Pallavi]

How to switch off the ad-blocker?Please let me know

[Akahn]

Did you disable it on the PowerBI site only or globally? I'd prefer to keep mine on for other sites.

[Kananga]

I've disabled mine for app.powerbi.com specifically. I'm really hoping this is an oversight and gets fixed soon! Normally a webanalyics query loop is set to stop after a series of blocked attempts. I've never seen one run on forever like this.

[ElmarDam]

WOAH! Thanks a lot! That helped! haha *oops*

[RonEllisGaut]

I too have experienced a significant decrease in performance. This is true for publishing, viewing reports and editing reports in PBI Service. I have noticed this for days now, ever since the major outage last week. Very annoying.

[Akahn]

Glad to hear it's not just us! @MiguelMartinez Can you or somebody you know give us any information about this issue? It really sucks when I can't provide up to date information in executive meetings because PowerBI doesn't work.

thanks,
AK

[TealCanady]

All,

In the Admin portion of Office 365 you can check the Health Status of Power BI. Here is the latest:

Investigating - Feb 22, 2016 2:38 PM

Current Status: Engineers have restarted a portion of Power BI server capacity, which provided a temporary mitigation; however, testing has shown that the symptoms have returned. Engineers are analyzing the affected portions of server capacity to determine the cause of this issue.

User Impact: Affected users may receive an error when attempting to view or refresh data reports. Additionally; users may receive error messages when attempting to load Power BI visuals.

Scope of Impact: A limited number of customers appear to be impacted by this event. However, those customers affected likely have a large number of users experiencing impact. Some customers have reported that their organization is affected by this issue.

Incident Start Time: Monday, February 22, 2016, at 9:00 AM UTC

Next Update by: Monday, February 22, 2016, at 11:00 PM UTC

[larabraghetti]

We have the same issue.

We can't update our DB!

Please, could you solve asap?
Thanks You

Lara

[Akahn]

I want to clarify that I'm talking about manipulating a successfully uploaded PBIX file. Yes, data refresh is taking longer than usual, but it is eventually working (albeit slowly). PowerBI Online report manipulation, however, is becoming a major problem for us.

We have submitted tickets for both problems.

[Seth_C_Bauer]

@Akahn What is the source of your data? Are you using on premises SSAS or have you uploaded your models to Power BI?