Forum Discussion
PowerBI Government Service Issue
victorg we did finally get this working. We had to go through a "whitelisting" process. Once we were whitelisted, everything works fine. Please note that anything on the app.powerbi.com side will not be migrated automatically to the app.powerbigov.us side. Download or make sure you have your pbix files somewhere offline so you can re-upload once you are whitelisted.
See the whitelisting section in the following link:
https://powerbi.microsoft.com/en-us/documentation/powerbi-service-govus-signup/
Yes, our problem was resolved by using the "whitelisting" solution.
Now we're having a problem getting our data gateways (on-premise or personal) to connect. the gate way is created and I can see it from Gov-could, but there is an error "The gateway is either offline or could not be reached". From the gateway itself I get and error "Gateway is configured correctly but is unreachable..."