Forum Discussion

shanebo3239's avatar
shanebo3239
Helper I
9 years ago

PowerBI Government Service Issue

All,   I put this into the O365 admin portal ticketing system but was told to post here.    "I am having an issue. I was using a free Power BI Pro trial. I signed up for the Power BI Pro for Gov...
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shanebo3239's avatar
shanebo3239
Helper I
9 years ago

Thank you for the response!  Yes, you are correct, I can publish that way.  Unfortunately, we are using an enterprise gateway that still does not show up under the app.powerbigov.us site. 

 

So, I used my email address, which only has a Power BI Pro for government license.  I downloaded the gateway.  In installed the enterprise gateway.  And when I sign into the gateway on the server I'm using, it shows up only on https://app.powerbi.com, not https://app.powerbigov.us.

 

I LOVE PowerBI, but being a government customer and trying to use the service is a nightmare. 

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi shanebo3239,

I would like to suggest you to submit a support ticket: Get support.
 
Thanks,
Lydia Zhang

  • shanebo3239's avatar
    shanebo3239
    Helper I
    9 years ago

    Lydia,

     

    I cant even log into the portal at the link you posted.  It appears to be some sort of internal support portal. 

     

      • shanebo3239's avatar
        shanebo3239
        Helper I
        9 years ago
        When I try to log in at that site it tries to redirect me to the commercial pro support then tells me I don't have a pro license. Where is the support page for government customers?