Forum Discussion

shanebo3239's avatar
shanebo3239
Helper I
9 years ago

PowerBI Government Service Issue

All,   I put this into the O365 admin portal ticketing system but was told to post here.    "I am having an issue. I was using a free Power BI Pro trial. I signed up for the Power BI Pro for Gov...
Need Help
Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi shanebo3239,

For Step 4, you said that PBIX file is uploaded to powerbigov.us, this step has same effect as that you publish PBIX file from Power BI Desktop.

Thanks,
Lydia Zhang

shanebo3239's avatar
shanebo3239
Helper I
9 years ago

Thank you for the response!  Yes, you are correct, I can publish that way.  Unfortunately, we are using an enterprise gateway that still does not show up under the app.powerbigov.us site. 

 

So, I used my email address, which only has a Power BI Pro for government license.  I downloaded the gateway.  In installed the enterprise gateway.  And when I sign into the gateway on the server I'm using, it shows up only on https://app.powerbi.com, not https://app.powerbigov.us.

 

I LOVE PowerBI, but being a government customer and trying to use the service is a nightmare. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi shanebo3239,

    I would like to suggest you to submit a support ticket: Get support.
     
    Thanks,
    Lydia Zhang

    • shanebo3239's avatar
      shanebo3239
      Helper I
      9 years ago

      Lydia,

       

      I cant even log into the portal at the link you posted.  It appears to be some sort of internal support portal.