Forum Discussion

shanebo3239's avatar
shanebo3239
Helper I
9 years ago

PowerBI Government Service Issue

All,   I put this into the O365 admin portal ticketing system but was told to post here.    "I am having an issue. I was using a free Power BI Pro trial. I signed up for the Power BI Pro for Gov...
Need Help
Anonymous's avatar
Anonymous
Not applicable
9 years ago


Hi shanebo3239,

Go to https://app.powerbigov.us and then after you log in, click Get Data box on the lower left hand side and use “Files->Local file” entry to upload your PBIX file, then check if the issue still occurs.


Thanks,
Lydia Zhang

 

  • shanebo3239's avatar
    shanebo3239
    Helper I
    9 years ago

    Anonymous thank you so much for the suggestion.  Unfortunately, that did not work either.  

     

    Here are the steps I just took:

     

    1) Create a new PBIX file in PBI Desktop.  Save it as "test.pbix". 

    2) Enter some data in this file.  I created a table called "table1" and just put a few rows of data in it.  

    3) Log in at https://app.powerbigov.us.

    4) Go to Get Data --> Files --> Local File and upload my test.pbix.  This upload was successful.

    5) Go back to my PBI Desktop.  Go to Publish --> My Workspace.  

     

    At this point the publishing attempts to occur on the powerbi.com and not the powerbigov.us address, and the us address test.pbix file is not updated at all.

     

    Thank you for your suggestion.  Any other thoughts?

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Hi shanebo3239,

      For Step 4, you said that PBIX file is uploaded to powerbigov.us, this step has same effect as that you publish PBIX file from Power BI Desktop.

      Thanks,
      Lydia Zhang

      • shanebo3239's avatar
        shanebo3239
        Helper I
        9 years ago

        Thank you for the response!  Yes, you are correct, I can publish that way.  Unfortunately, we are using an enterprise gateway that still does not show up under the app.powerbigov.us site. 

         

        So, I used my email address, which only has a Power BI Pro for government license.  I downloaded the gateway.  In installed the enterprise gateway.  And when I sign into the gateway on the server I'm using, it shows up only on https://app.powerbi.com, not https://app.powerbigov.us.

         

        I LOVE PowerBI, but being a government customer and trying to use the service is a nightmare.