PowerBI Gateway not availble

Hi, pn1995-2 

Accoridng to your screenshot , you have download a gateway and when you enter the dataset setting you see the "You don't have any data gateways."In addition, I searched internally, and there is no ICM related to this error now.You can try to this if it can help you:
(1)You need to check the connectivity for the on-premise data gateway:

We need to make sure this gateway is Online.

 

(2)If you use the Personal Gateway , you need to check the limitation if may encounter:
Use a personal gateway in Power BI - Power BI | Microsoft Learn

 

(3)If you first install the gateway, you can try:
Ensure that you've added one or more data sources to the gateway, as described in Add a data source. If the gateway doesn't appear in the admin portal under Manage gateways, clear your browser cache (Ctril + F5) or sign out of the service and then sign back in.

 

(4)If you were able to use it normally before, but there is a problem recently, you can try to uninstall the gateway you are currently using, re-download the latest local data gateway and log in and configure it again to check whether this problem can be solved.

Update an on-premises data gateway | Microsoft Learn

Migrate, restore, or take over an on-premises data gateway | Microsoft Learn

At the same time, you can also check and share the gateway with others to test whether this problem exists.

 

Thank you for your time and sharing, and thank you for your support and understanding of PowerBI! 

 

Best Regards,

Aniya Zhang

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