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Jayendran's avatar
Jayendran
Solution Sage
6 years ago
Solved

PowerBI Gateway: Connection string is not supported

Hi all,   I've tried to setup a new ODATA as the data source in my gateway and got the error like Connection string is not supported       My Gateway Version is Nov version 3000.14.39   ...
Need Help
  • Jayendran's avatar
    Jayendran
    6 years ago

    Hi GilbertQ / v-xuding-msft ,

     

    It looks like we have a problem with the ODATA. The odata is taking long time to load in IE which leads to getting timeout from the gateway. 

     

    So we are going to reach out to the network and odata team to find why it's taking long time to load this odata.

     

    Thanks all for your help

v-xuding-msft's avatar
v-xuding-msft
Community Support
6 years ago

Hi Jayendran ,

Suggest you to install the latest version (3000.21.18 12/26/2019) of gateway firstly. Sometimes, issues can occur when the gateway version is out of date. 

 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Jayendran's avatar
Jayendran
Solution Sage
6 years ago

Hi v-xuding-msft .

 

I've updated the gateway and now getting timeout issue. I can able to collect the logs from the gateway machine. Please see below

 

Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.MashupDataAccessHostingException: A problem hosting the mashup engine was detected. Reason: Timeout. Error code: -2147467259.; ErrorShortName: MashupDataAccessHostingException[ErrorCode=-2147467259,HResult=-2147467259]/Wrapped(MashupHostingException)[ErrorCode=-2147467259,HResult=-2147467259]


Timeout expired. The timeout period elapsed prior to completion of the operation.