Forum Discussion

delarosbil's avatar
delarosbil
Regular Visitor
3 years ago

PowerBI Dashboard Tile Refresh

Hello, for the past few months we have a dashboard that is running on a large screen for our pickup counter and every 30s it gets updated with the last data and customers could follow their order pro...
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GilbertQ's avatar
GilbertQ
Super User
3 years ago

Hi delarosbil 

 

As far as I know the lowest auto refresh for Power BI Pro is 5 minutes and for Premium per user and premium it is 30 seconds.

 

Possibly what happens is that sometimes there is a bug that would say allow Power BI Pro to refresh every 30 seconds, but the licensing is 5 minutes. When the bug is fixed it goes back to the licensing requirements.

  • delarosbil's avatar
    delarosbil
    Regular Visitor
    3 years ago

    Thank you GilbertQ , that would explain one part of the issue. Do you have any idea why the visual stopped refreshing until we move the mouse, we need a very small movement, no click, we are now moving the mouse with a power shell script. It uses to refresh automatically. I republished the report, create a new dashboard and tested it on multiple PC and same result. It seems like it's now missing a screen refresh command action or something like that. When we move the mouse it so quick to it, everything seems to be already in cache.

     

    Thanks,