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Helper I
Helper I

PowerBI Admin Portal Usage Metrics

Hello, does anyone know how the admin portal usage stats get populated? This data looks stale to me in our portal and trying to troubleshoot why it hasn't been updating. Thanks! 



Helper I
Helper I

Thank you @v-xiaoyan-msft , I will try this out.

Community Support
Community Support

Hi @rgupta18 ,



1.Please go to audit log check if there is any activity for the tracked report/dashboard. 


2.To see the metrics for all the dashboards or for all the reports in the workspace, you have to remove a filter. 

See all workspace usage metrics 


3.It could take 24 hours to update the reports. Please test after 24 hours to see if the data is updated. 


4.Your Power BI admin has to have enabled usage metrics for content creators. You Power BI admin may have also enabled collecting per-user data in usage metrics. Read about how to enable these options in the admin portal.


5.Please check these limitations here.

For New workspace, you can refer to:Monitor usage metrics in the new workspace experience 


Hope it helps,

Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

Super User
Super User

Hi @rgupta18 


This data does get updated but not very often.


I would suggest either using the report metrics or using the Power BI Audit logs for better reporting and usage of your reports?

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