Forum Discussion

New Member

4 years ago

Solved

Power Service - Usage Metrics Issue

Good day,

I need some help with the Usage Metrics generated on the service... We have been getting the message below and unable to resolve the issue:

"The usage data is outdated. Check the refresh history and data source credentials in the Usage Metrics Report dataset settings."

v-janeyg-msft
4 years ago
Hi, shaneekb

Check this solved thread:Solved: Usage Metrics not updating - Microsoft Power BI Community

There are detailed steps to help you troubleshoot the problem.

Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.

Best Regards,
Community Support Team _ Janey

3 Replies

edhans
Community Champion
4 years ago
I think you will need to contact support at the bottom of this page - Support | Microsoft Power BI

I am not aware of how a user can configure access permissions for the usage metrics dataset. That is usually locked to your tenant settings.
v-janeyg-msft
Community Support
4 years ago
Hi, shaneekb

Check this solved thread:Solved: Usage Metrics not updating - Microsoft Power BI Community

There are detailed steps to help you troubleshoot the problem.

Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.

Best Regards,
Community Support Team _ Janey
- Fiona_Wu
  Regular Visitor
  3 years ago
  Hi,there.
  I got the same issue, so I checked the Datasets, got the error as below:
  Could you please advise how to fix it?Thanks

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