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GerhardPBIForum's avatar
GerhardPBIForum
Regular Visitor
7 years ago
Solved

Power KPI Matrix visual causing Internet Explorer 11 to freeze / crash

Hi,   about 2 weeks ago we noticed that the Power KPI Matrix visual is causing Internet Explorer 11 to freeze / crash: When opening a report or App in IE 11 that is using this visual on Power BI S...
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  • GerhardPBIForum's avatar
    GerhardPBIForum
    7 years ago

    According to the feedback we got from Microsoft, it's a bug in the vizual itself.

    Should be solved with the next update which should be available by end of June.

v-frfei-msft's avatar
v-frfei-msft
Icon for Community Support rankCommunity Support
7 years ago

Hi GerhardPBIForum ,

 

Please update your Power bi desktop to the latest version and recreate the visual. Then delete the dataset in Power bi service and republish the report to check it again.

 

 

  • GerhardPBIForum's avatar
    GerhardPBIForum
    Regular Visitor
    7 years ago

    Hi,

     

    thanks for your reply - unfortunately it ended up in my spam folder so that I just saw it now.

     

    Anyway, your proposal didn't solve the problem. We had also launched a support case with MS and we just got confirmation that the observed behavior is due to a bug. A fix should be provided by end of June 2019.

    I just don't know yet if this relates to IE, Power BI Service or the Power KPI Matrix visual.

     

    I will update once I have more information.

     

    Best regards

    Gerhard

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Thank you GerhardPBIForum for the update.  Look forward to hearing more as you find out.

      • GerhardPBIForum's avatar
        GerhardPBIForum
        Regular Visitor
        7 years ago

        According to the feedback we got from Microsoft, it's a bug in the vizual itself.

        Should be solved with the next update which should be available by end of June.