Forum Discussion
Power Bi Subscriptions not sending to external users
Hi, We have a number of subscription emails set up, including some external users. This was working fine until last week, when the external users stopped receiving them. On the subscriptions,...
I'm working again this morning. Microsoft called to have me verify and everything's back to normal.
I actually just received my daily failure. I think it's time for a ticket.
is there a way to monitor whether guest/external users received subscriptions mails or not?
Can finally confirm this has been fixed on our end. Creating a support ticket was necessary.
I just checked, not for me, I still get the same error message on the subscription!
I'd go for the ticket. The Microsoft rep I spoke with indicated that they escalated the ticket along with all my tenant info, so it kind of seems like something they're having to do at the tenant level.
