Forum Discussion
Power Bi Subscriptions not sending to external users
Hi, We have a number of subscription emails set up, including some external users. This was working fine until last week, when the external users stopped receiving them. On the subscriptions,...
Hi RichAsh,
This is a known issue right now.
Power BI has implemented immediate actions affecting automated subscription emails. As part of these immediate actions, we implemented changes to restrict subscription emails to external recipients. Our engineering teams are continuing to investigate the most effective path forward to reenable this feature. We will provide a further update by the end of day on Monday, February 2, 2026 (PST, UTC‑8).
Microsoft Fabric service status
Can confirm this has been affecting us as well since 2/1.
I have a call with Microsoft later today on this.