Forum Discussion

powerinM's avatar
powerinM
Helper II
6 years ago

Power Bi Gateway Installation

Hi : I have got Power Bi Pro license under my work account. I need to install Power Bi Gateway for establishing connection from Power Bi Service to my on-prem sql server (work). I am not an admin fo...
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v-deddai1-msft's avatar
v-deddai1-msft
Community Support
6 years ago

Hi powerinM ,

 

>>Becaue while downloading the gateway, Power Bi ask to input account holder user ID and passwords. When I put my Power Bi account details and I am not the admin of my PC, it doesn't work.

 

Did you get any error message?

 

Have you login in windows with IT officers account and login with your Pro license account when install gateway? Based on my test, it works well.

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Best Regards,

Dedmon Dai

powerinM's avatar
powerinM
Helper II
6 years ago

Hi Dedmon:

 

I get an error message, when my IT officer log in my PC as an admin and install Power Bi gateway. As part of this installation process, when Power Bi asked to enter account detail I had to enter my credentials because the license is under my name.

 

Have you login in windows with IT officers account and login with your Pro license account when install gateway?

Can you please further clarify on the above? I am not quite following you.

 

Thanks

  • v-deddai1-msft's avatar
    v-deddai1-msft
    Community Support
    6 years ago

    Hi powerinM ,

     

    What is the error message did you get?  What I mean is to use the admin account when you log in to the computer, but you arrive at the following screenshot during the installation of the gateway, you can enter your pro account：

     

     

    Best Regards,

    Dedmon Dai