Power Bi Alert Notifications not being sent when records have not changed.

[Marlow]

Issue - Our Power Bi Alert Notifications are not being sent even when the number of records is greater than the alert tolerance. This is because the records have not changed since the last refresh. 

Question - any guidance on how we can set Power BI to send a notification is the records , even if this is the same number of records as the week prior?

More details; 

• we generate approx 500 Data Quality reports per week. Approx 60% of our reports have no records on any given week. So we have set our alert tolerance to greater than 0, as only the reports with records  need to sent/actioned. 

• Issue is now have approx 100 reports with records (i.e. greater than 0) are not being sent if the records have not changed from the previous week. We still need these reports to be sent - as these issues need to be addressed. 

Thank you. 

[v-zhangti · Accepted solution]

Hi, @Marlow 

Please check the limitations of the Alert.

• Alerts aren't supported for card tiles with date or time measures.
• Alerts only work with numeric data types.
• Alerts only work on refreshed data. They don't work on static data.
• Because alerts are only sent if your data changes, you don't receive duplicate alerts for an unchanged value.
• Alerts only work on streaming datasets if you build a KPI, card, or gauge report visual and then pin that visual to the dashboard.

Set data alerts in the Power BI service - Power BI | Microsoft Learn

Best Regards,

Community Support Team _Charlotte

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