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Ynr225's avatar
Ynr225
Helper II
2 years ago
Solved

Power BI- unable to connect to data base SQL server

Hello All,

1 user was able to connect with the SQL server database using Power BI the last Friday
2 if user tries to connect with this database from excel works but if the user tries from power BI he gets error message UNABLE TO CONNECT as shown in below screenshot.

 

He is using Power BI desktop version as "2.123.742.0". Can anyone please help me to troubleshoot the connection issue.

  • Hello collinq,

    Thanks for responding on this issue. The issue was the power bi desktop was outdated. After updating it, it was working fine. 

3 Replies

  • Hey Ynr225 ,

     

    Since this mentions the token I think the first place to hunt for this issue is to confirm that the token is still valid.

    The second place to think about is: did the SQL server get an update over the weekend and/or need the .NET updated and/or the .NET service is running?

    Also confirm that the Gateway is running as well.  I assume it is or the error might look a bit different, but always good to confirm.

    • Ynr225's avatar
      Ynr225
      Helper II

      Hello collinq,

      Thanks for responding on this issue. The issue was the power bi desktop was outdated. After updating it, it was working fine. 

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi, Ynr225 

        Glad you seem to have solved the problem you were having.

         

        Can you please share your solution and mark it as a solution? This will help many members of the community who are experiencing similar problems to yours to be able to find answers quickly! Thanks!

         

         

        I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
        Best Regards,
        Fen Ling,
        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.