Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Power BI subscriptions save and close disabled

Hello guys,

 

I am tryting to create second subscription to my Power BI report and i was able to fill all the details but the save and close button is disabled.

 

Iam using Pro license..  and need help to figure it out.

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi GilbertQ 

     

    I have refreshed the page and tried to add subscription.. but no luck..

     

    Each subscription has mailing list and trigger time set differently

    • GilbertQ's avatar
      GilbertQ
      Super User

      Hi Anonymous 

       

      As far as I am aware it is not possible to send to a mailing list and that is why the subscription button is disabled?

  • Hi Anonymous 

     

    What happens if you had to refresh the page and then try and add a subscription again?

     

    Also just to clarify that each subscription has different properties set?

  • v-chenwuz-msft's avatar
    v-chenwuz-msft
    Community Support

    Hi Anonymous ,

     

    First, check the tenant setting, did your admin have disable the function to email subscription.

    Export and sharing admin settings - Power BI | Microsoft Docs

    Second, if there some email address are wrong.

    Third, The size of the attachment is limited to no more than 20 pages and less than 25 MB. And subscription is not support custom visual.

     

    Or you can restart the browser and try it later.

    For more details about subscription you can refer these links:

    Troubleshoot subscribing to dashboards and reports - Power BI | Microsoft Docs

    Subscribe to reports and dashboards - Power BI | Microsoft Docs

     

    Best Regards

    Community Support Team _ chenwu zhu

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • I was having this same issue and once I deleted a subscription that had errors, it worked.