Power BI shared report with outside organization keeps on loading but never does

[ndsmis]

Dear Admin,

I have been sharing reports outside the organization without any problem.

But since last month, when I share report to the users outside organization, the report keeps on loading and but does not load.

Also, note that the same report is loaded easily when used by accounts within organization.

Please help!

Thanks

Parth Saha

[Anonymous]

@ndsmis 

Did you try with multiple external users see everyone of them have that issue? I had the same issue with report stuck on loading, my solution was clear my browser cache  or use another browser.

Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[ndsmis]

I did that.. but still keeps on Loading.....

[amitchandak]

@ndsmis , There are few settings changed for publishing on the web, couple of months back. That should not change anything for the already published report

But check this for details

https://www.youtube.com/watch?v=KpZPUdzNXeE

[ndsmis]

I use Publish to POWERBI option to publish to power bi service and then using RLS control different organization's access.

Earlier, these reports were getting loaded easily, now it keeps on showing "Loading..."