Forum Discussion

KabeerO's avatar
KabeerO
New Member
5 months ago
Solved

Power BI report missing some Data when published to Power BI service

I have a powerbi report for my contact center that shows agent activities in a 30 minutes time bucket throughout the day, on power bi desktop, when i do a manual refresh, all data for all time shows,...
  • v-hashadapu's avatar
    v-hashadapu
    5 months ago

    Hi KabeerO , Thank you for reaching out to the Microsoft Community Forum.

     

    When I mentioned UTCNOW(), I meant updating your model logic, not the Service setting. You need to explicitly control the timezone in your calculations, for example by replacing NOW() with UTCNOW() and applying the correct offset or by converting your datetime column in Power Query (e.g., shifting UTC to BST). This ensures both Desktop and Service evaluate time the same way and prevents that missing hour issue.