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Anonymous
Not applicable

Power BI external guest user receiving login.live.com page error

We are testing granting external guest users access to our Power BI reports.  We have issued an invite to an external guest user with a Microsoft account and have granted their account rights to one of our internal Power BI Pro licenses.  We are federated with Microsoft.  The external guest user received the e-mail invite with the link to the report.  The first time they tried it, our ccompany authentication page sent them to Microsoft for authentication and then they were able to access the report.  Everytime since when they supply their credentials on our company authentication page they receive a "This login.live.com page can't be found" error.  They have tried using both Edge and Chrome and have also cleared caches etc.  In the details of the error message it says: "No webpage was found for the web address:  https://login.live.com/oauth20_authorize.srf?"

1 ACCEPTED SOLUTION
Anonymous
Not applicable

This is NOT a solution.  Don't mark is as one to pad your stats!  I worked with Microsoft Premiere Support and we were able to get the external access working.

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5 REPLIES 5
v-frfei-msft
Community Support
Community Support

Hi @Anonymous ,

 

Based on my test, I cannot reproduce your issue here. Could you please share the Tenant URL to the external user to have a try.

 

p1.PNGP2.PNG

 

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.
Anonymous
Not applicable

This is NOT a solution.  Don't mark is as one to pad your stats!  I worked with Microsoft Premiere Support and we were able to get the external access working.

I love it when the OP says the fixed their problem without providing any details.

Hello, what was the solution to this issue? I got similar issue today and not able to solve it. Thank you!

GilbertQ
Super User
Super User

I would suggest contacting your Azure AD Admin and asking them to see what the issue is via the logs.

It has been working for me with external customers without any issues.




Did I answer your question? Mark my post as a solution!

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