Forum Discussion
Power BI dashboard subscription not fully rendering
Hi datateammfy ,
Based on your description, I created a dashboard with 7 tiles and published a subscription, but it didn't reproduce the problem you're experiencing, as shown below.
Here are some suggestions to help you troubleshoot the problem.
- Ask the report creator if RLS is set up. for dashboard subscriptions, if any tiles have Row Level Security (RLS) applied, they will not be displayed.
- Check if you are using unsupported tiles. For dashboard subscriptions, certain types of tiles are not yet supported. These tiles include: Streaming Processing tiles, Video tiles, and Custom Web Content tiles.
- Check if you are using custom visual objects. Custom visual objects are not currently supported for dashboard subscriptions, with the exception of those Power BI custom visual objects that have been certified.
- The issue may be coming from the browser, try accessing the dashboard using a different browser to see if the issue persists.
For more information on subscription issues, you can refer to this document: FAQs about Troubleshoot subscribing to dashboards and reports - Power BI | Microsoft Learn
If your Current Period does not refer to this, please clarify in a follow-up reply.
Best Regards,
Clara Gong
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Anonymous ,
Thanks for your suggestions but we haven't utilized any RLS, unsupported tiles, or custom visuals. The issues we encountered were intermittent in nature.
In an attempt to resolve the problem, we even tried to create a new subscription, but unfortunately, it didn't work.
Our suspicion is that the dashboard's loading time is excessively long, causing it to be sent via email before all the visuals have fully populated.
We eagerly await your prompt response.
Best regards,