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Envera's avatar
Envera
New Member
6 years ago
Solved

Power BI connection problem with the Google Analytics

Good Morning

We are having a Power BI connection problem with the Google Analytics account

 

An error has occured
It seems that the update token has expired. Go to the configuration page of this data set and re-enter the OAuth2 credentials of the GoogleAnalytics data source.
Try again later or contact technical support. Provide these details if you contact them.
Cluster URI: WABI-EUROPE-NORTH-B-redirect.analysis.windows.net
Activity ID: f688ebb9-3975-41ad-b8bb-ce33f58e978e
Request ID: 5886b0d2-7590-ea87-3392-38928d6deae0
Time: 2019-11-28 09: 43: 47Z

 

Can you please help me? Thanks in advance

  • Envera 

    There was  a known issue is going on, Please refer the link.

     

    Power BI users connecting to a Google Analytics data source may experience issues while authenticating. Engineers are working with Google to mitigate the issue and an ETA for a fix will be provided by end of week 12/01/2019.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more
    If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

3 Replies

  • Hi there

    If you follow the advice and go under Settings, then dataset, then find your dataset.

    Where it says Data Source Credentials, click on Edit and update the credentials with an account that has got access to Google Analytics.
  • venal's avatar
    venal
    Memorable Member

    Envera 

    There was  a known issue is going on, Please refer the link.

     

    Power BI users connecting to a Google Analytics data source may experience issues while authenticating. Engineers are working with Google to mitigate the issue and an ETA for a fix will be provided by end of week 12/01/2019.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more
    If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

    • Anonymous's avatar
      Anonymous
      Not applicable

      is there any update on this case? it's really hard to trust this reporting tool if it's pulling all random data from Google Analytics and also what is the point to use the PBI as a dashboard reporting tool if it's not able to pull the data from different sources. I have created my 10page dashboard report and initially, it was pulling the correct data for the month of Sept but now it's doing all random calculations. I have invested my significant time to create this report and working on others with the same concept, but now none of the reports are fetching correct numbers.