Power BI blog monthly update subscription is not working

[Anonymous]

Hello,

I'm having an issue with the Power BI Blog monthly update subscription. Although I've been subscribed to the newsletter for the past 8 months, I have never received any emails in my inbox. When I try to subscribe again through the Microsoft portal, I receive a message saying that I’m already subscribed to the Power BI Blog (Updates and News)

The email sender is not blocked or in junk neither. I’ve reached out directly to Microsoft for support but this seems to be out of their scope.

Could you please advise on how to fix this issue?

[Anonymous]

Hello Pallavi, 

Thank you for the feedback but I already tried contacted Microsoft and they told me this issue is out of their scope. is there another way to contact directly the portal Power BI blog administrators? 

Best,

Viviana

[Anonymous · Accepted solution]

Hi @Anonymous ,
Thank you for the folow-up.I would be happy to assist you!
This issue likely relates to the Microsoft account’s communication preferences or delivery settings. As this falls outside the scope of support we can provide here in the Fabric Community Forum, we recommend contacting the Microsoft 365 Support team, who can look into account-level issues like this.
Please follow the link here: Microsoft-365 Support 

I hope this resolve your query.If so,consider accepting it as solution.

Regards,
Pallavi.

[Anonymous]

Hi @Anonymous ,
Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.
Thank you for your understanding and assistance.

[Anonymous]

Hi @Anonymous ,
Thank you for reaching out to us on Microsoft Fabric Community Forum!
So sorry you are not getting the Power BI Blog emails despite being subscribed.That is soannoying! Here are a few things to try:

• Confirm the email tied to your subscription is correct on the Microsoft Subscription Center. You may also try subscribing with a different email address if possible.
• Check if you have filters, rules, or folders in your email, that might hide the messages. Make sure to add no-reply-powerbi@microsoft.com to your safe sender list.
• Try unsubscribing and resubscribing. If you get the “already subscribed” message and still no emails, try contacting the Power BI Blog team using the Contact Us.

In the meantime, you can stay updated by checking the Power BI Blog directly.

I hope this resolve your query.If so,consider accepting it as solution.

Regards,
Pallavi.

[Anonymous]

Hi Pallavi,

Thank you for your quick response.

Regarding the three options:

1. How can I access the Microsoft Subscription Center? It doesn’t seem to be available with my work email, and only work emails are allowed to subscribe to the blog.

2. I’ve completed all the steps, but I still haven’t received any emails.

3. I couldn’t find a "Contact Us" button on the blog page. Could you please indicate where to find it? I was referred to this community via Microsoft Teams after opening a support ticket with them.

Thank you in advance I really appreciate it.

Best regards,
Viviana

[Anonymous]

Hi @Anonymous ,
Thank you for the follow-up,I would be happy to assist you!

Please find the this link Power BI Blog—Updates and News | Microsoft Power BI and select newsletter ,you may see contact us in the end.Please refer the screenshot:

Try reachig out  to support team using the link here: Contact Us - Microsoft Support
Also, reply to your Microsoft ticket with your work email and a screenshot of the “already subscribed” message. That might push things forward.

If this resolve your query,consider acceptin git as solution.

Regards,
Pallavi.