Power BI app (group of reports, not mobile app) shows white pages when jumping between reports.

[andymc123]

Recently I have notices that when navigating between pages in my published Power BI app the pages won't load and I end up looking at a blank white page.  a browser refresh fixes it, but still frustrating to users that don't know what to do.  They close thier browsers and login again and get frustrated.

Here are steps that I take and have been able to replicate on 2 different apps.  First, load the app, then go to a page in a report.  Depeding on the amount of data there might be a white page and then a Power BI logo and "loading", then it will load.  BUT if I then jump to another page in a different report I will just get a white page.  No "loading" message, only the white page and the only escape is a browser refresh.

This eventually loads:

Then if I jump to a different page of a different report, just a white screen and it doesn’t load until I do a browser refresh.

[v-cazheng-msft · Accepted solution]

Hi All,

It’s a bug(ICM 292466664). And the fix has been deployed. PLease check  if the issue has been resolved!  Thanks!

Best Regards,

Community Support Team _ Caiyun

[TaxiZwart]

When can we notice the bug fix? Right now, it's still there.

[Anonymous]

I'm having exactly the same issue. 

For some reason it seems to work normally if you switch to Full Screen mode from the View menu as soon as the app is opened (before clicking to any other pages).

[jennymg]

We are also experiencing this issue

[DavidSides]

We have seen the same behavior in our published Power BI Apps. Steps to reproduce:

1. Visit a page on report A.

2. Visit a page on report B.

3. Revisit the same or different page on report A and it will show up as blank.

(Instead of #3 you can visit a page on Report C and it will show up as blank.)

Reproduced in multiple Apps each containing multiple reports.

[Manobah]

I am having the same issue...any solutions as of yet?