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Hello - I've seen very similar questions to this one, but not the exact answer, so I'm hoping someone can offer some information.
In our Premium workspaces, when a user without access navigates to a workspace or a report and they are prompted with the "Request Access" screen, we want the user to receive a generic email response. I created a mailbox with auto-replies turned on specifically for this action.
My question is -- what role should this email account have within the premium workspace so that the Access Request is directed to that account? Admin or Member?
Thank you!
Solved! Go to Solution.
Hi @tswehla
As far as I am aware it should have the role of Member and should also be included in the Contact list for the App
Hi @tswehla
As far as I am aware it should have the role of Member and should also be included in the Contact list for the App
Thank you -- I've added the mailbox with the Member role. We aren't using Apps or contact lists, but I will keep this in mind for future use of Apps. Thanks!
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