Forum Discussion

danielpearson81's avatar
danielpearson81
New Member
13 days ago

Power BI Tool Tips Not Displaying - Browser Extension Issue

We had an issue where Tool Tips for visuals were not displaying in Power BI Service. After some troubleshooting we realized it was an Extension in our browser blocking the tool tips from properly rendering. In our case it was a Service Now extension. We had an exception made for app.powerbi.com and app.fabric.microsoft.com added for that extension and everything is working now. Adding this message in case anyone else is having a similar issue. 

General Comment

4 Replies

  • pankajnamekar25's avatar
    pankajnamekar25
    Super User
    13 days ago

    Hello danielpearson81 

    Can you try this

    Tooltips weren't rendering on visuals in Power BI Service  turned out a browser extension was blocking them (ServiceNow in our case). Adding an exception for app.powerbi.com and app.fabric.microsoft.com in the extension settings will fixed it.

     


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  • v-sathmakuri's avatar
    v-sathmakuri
    Community Support
    8 days ago

    Hi danielpearson81 ,

     

    Thank you for reaching out to fabric community.

     

    Could you review the suggestion provided above  and let us know if you have any additional questions, we are happy to address. 

     

    Thanks!!

  • v-sathmakuri's avatar
    v-sathmakuri
    Community Support
    5 days ago

    Hi danielpearson81 ,

     

    Could you check the suggestion provided above  and let us know if you have any additional queries?

     

    Thanks!!

    • danielpearson81's avatar
      danielpearson81
      New Member
      5 days ago

      My topic was genearl information, it's not a question, it doesn't need an answer, it is the answer to a problem I was experiencing.