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POWERBI_INFRA's avatar
POWERBI_INFRA
Advocate I
2 years ago
Solved

Power BI Subscriptions not working

Hello,   From morning(09/11/23), we are not receiving subscription mails. We have tested a manual runs as well but didn't receive. The ones that were scheduled at 7am were delivered late 10AM. Is a...
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  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

    Thanks for all of your feedback. As checked the info in the problem ticket, it seems that the email can send as normal. Could you please check if it is OK in your side? Thank you.

    Best Regards

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi olszykn & Anonymous & welday007  & fbottazzoli & POWERBI_INFRA 

The problem has been reported to internal team, now it has been fixed. Please check if it is OK in your side? 

Any comment or problem, please feel free to let me know.

Best Regards

POWERBI_INFRA's avatar
POWERBI_INFRA
Advocate I
2 years ago

Hello,

 

The issue seems to be back again this monday (18/09/23). Does anyone facing the issue again? Is it happening only for Europe?

 

Thanks!

Sai

  • Sun_123's avatar
    Sun_123
    Frequent Visitor
    2 years ago

    Good morning,

    we have the same problem (Germany). Our delay is also about 2h 30mins.

  • dumitru_gbl's avatar
    dumitru_gbl
    New Member
    2 years ago

    I have the same problem, didn't received subscription in this morning

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Same here, in Mexico

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Hi all,

      Thanks for all of your feedback. As checked the info in the problem ticket, it seems that the email can send as normal. Could you please check if it is OK in your side? Thank you.

      Best Regards

      • jrubino77's avatar
        jrubino77
        Helper I
        2 years ago

        Subscriptions for Power BI reports with embedded paginated reports do not send a preview PDF.  Can you look into this for us?  

        Thank you.

        Jim Rubino