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POWERBI_INFRA's avatar
POWERBI_INFRA
Advocate I
2 years ago
Solved

Power BI Subscriptions not working

Hello,   From morning(09/11/23), we are not receiving subscription mails. We have tested a manual runs as well but didn't receive. The ones that were scheduled at 7am were delivered late 10AM. Is a...
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  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

    Thanks for all of your feedback. As checked the info in the problem ticket, it seems that the email can send as normal. Could you please check if it is OK in your side? Thank you.

    Best Regards

olszykn's avatar
olszykn
Advocate II
2 years ago

Update on subscriptions... 

 

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi olszykn & Anonymous & welday007  & fbottazzoli & POWERBI_INFRA 

The problem has been reported to internal team, now it has been fixed. Please check if it is OK in your side? 

Any comment or problem, please feel free to let me know.

Best Regards

  • POWERBI_INFRA's avatar
    POWERBI_INFRA
    Advocate I
    2 years ago

    Hello,

     

    The issue seems to be back again this monday (18/09/23). Does anyone facing the issue again? Is it happening only for Europe?

     

    Thanks!

    Sai

    • Sun_123's avatar
      Sun_123
      Frequent Visitor
      2 years ago

      Good morning,

      we have the same problem (Germany). Our delay is also about 2h 30mins.

    • dumitru_gbl's avatar
      dumitru_gbl
      New Member
      2 years ago

      I have the same problem, didn't received subscription in this morning

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Same here, in Mexico

      • Anonymous's avatar
        Anonymous
        Not applicable
        2 years ago

        Hi all,

        Thanks for all of your feedback. As checked the info in the problem ticket, it seems that the email can send as normal. Could you please check if it is OK in your side? Thank you.

        Best Regards

  • 4rt00r's avatar
    4rt00r
    Advocate I
    2 years ago

    Hi, problem still exist in Poland. We have delay about 2h30min for the reports that should be sent today.

    • 4rt00r's avatar
      4rt00r
      Advocate I
      2 years ago

      I am receiving emails with 3,5 hour delay - Scheduled on 08:00, received on 11:29

  • fbottazzoli's avatar
    fbottazzoli
    Advocate V
    2 years ago

    I confirm that yesterday we received all the emails. 

  • POWERBI_INFRA's avatar
    POWERBI_INFRA
    Advocate I
    2 years ago

    Hello Team,

     

    The problem seems to be solved now, We are receiving subscriptions mails as before. Thanks for the solution.

     

    Thanks!

    Sai

  • welday007's avatar
    welday007
    Frequent Visitor
    2 years ago

    It appears to be working for my company now.  Thank you!

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Solved, thanks!

  • 4rt00r's avatar
    4rt00r
    Advocate I
    2 years ago

    Is ther an option to make this topic unsolved, because problem still exists and it is confusing for others seeking answers?

  • HermanSiv's avatar
    HermanSiv
    New Member
    2 years ago

    I am also facing the same issue today (18/09/23)... 

  • fbottazzoli's avatar
    fbottazzoli
    Advocate V
    2 years ago

    As many other are reporting, I confirm the issue is occurring also today (Italy)

  • welday007's avatar
    welday007
    Frequent Visitor
    2 years ago

    Anonymous, Subscriptions are not working again as of September 18, 2023 in United States.