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POWERBI_INFRA
Advocate I
Advocate I

Power BI Subscriptions not working

‎09-11-2023 02:59 AM

Hello,

 

From morning(09/11/23), we are not receiving subscription mails. We have tested a manual runs as well but didn't receive. The ones that were scheduled at 7am were delivered late 10AM. Is anyone facing similar issue? Please suggest.

 

Update: The issue reappeared today(09/18/2023). The subscriptions are getting delayed again. Please solve as soon as possible.

 

Thanks!

Sai

Message 1 of 32
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1 ACCEPTED SOLUTION
v-yiruan-msft
Community Support
Community Support
In response to nathanymiguel22

‎09-18-2023 07:51 PM

Hi all,

Thanks for all of your feedback. As checked the info in the problem ticket, it seems that the email can send as normal. Could you please check if it is OK in your side? Thank you.

Best Regards

Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Message 25 of 32
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31 REPLIES 31
fbottazzoli
Advocate I
Advocate I
In response to v-yiruan-msft

‎09-12-2023 12:01 AM

I confirm that yesterday we received all the emails. 

Message 15 of 32
607 Views
nathanymiguel22
Helper I
Helper I
In response to olszykn

‎09-11-2023 11:27 AM

thanks for sharing, I'm not in Europe btw, and I'm facing the same, strange

Message 13 of 32
631 Views
0
welday007
Frequent Visitor
In response to olszykn

‎09-11-2023 10:35 AM

@olszykn where did you find that notice? We are seeing subscriptions starting to come in now.

Message 11 of 32
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0
olszykn
Frequent Visitor
In response to welday007

‎09-11-2023 10:37 AM

This is the Support Site where it tells the status

https://support.fabric.microsoft.com/en-US/support/

Message 12 of 32
549 Views
0
nathanymiguel22
Helper I
Helper I

‎09-11-2023 08:26 AM

Same problem here!

Did anyone open a ticket?

Message 8 of 32
571 Views
0
welday007
Frequent Visitor

‎09-11-2023 08:10 AM

We also have the same problem.  Is there a page where Microsoft posts outages in service? Do I need to open a support ticket?  This is a big deal for my company.

Message 7 of 32
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0
fbottazzoli
Advocate I
Advocate I

‎09-11-2023 07:51 AM

It seems fixed

Message 4 of 32
549 Views
0
welday007
Frequent Visitor
In response to fbottazzoli

‎09-11-2023 08:03 AM

It is not fixed for us as of September 11, 2023 at 11:00 am EDT.

Message 5 of 32
519 Views
0
fbottazzoli
Advocate I
Advocate I
In response to welday007

‎09-11-2023 08:07 AM

yes, just a few emails arrived to me that should have arrived 6 hours ago... I was hoping it was fixed 😞

Message 6 of 32
508 Views
0
fbottazzoli
Advocate I
Advocate I

‎09-11-2023 07:04 AM

Me too!

Message 3 of 32
541 Views
W1z0
Frequent Visitor

‎09-11-2023 03:27 AM

Good morning!

We are experiencing the same problem here.

Greetings

Message 2 of 32
568 Views

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