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Sajal's avatar
Sajal
Regular Visitor
9 years ago
Solved

Power BI Sign up issue

Hello Team,

 

I have Power Bi Desktop application installed on my machine and i can use to in a normal way but i am unable to sign in or signup for this not sure why.

 

To be specific every time i go to signup page it gives me an error that "You already have a account with us use your password to sign in" now i don't have Power BI account, well after that when i try to sign in using my work email address and my system password it takes me to one of my company portal (web page) where i have been asked for password but my system password won't work there and below password box it's written that "Forgot your office365 password click here to reset".

 

Now my company has office365 but it's only for higher management people not for developers. Is there any way i can sign in or signup ?

 

Sajal

  • Anonymous's avatar
    Anonymous
    9 years ago

    Sajal I would check with your O365 admins. There are settings that they can control to restrict users from signing up, and it sounds like they may have done some other things as well...

  • Sajal's avatar
    Sajal
    9 years ago

    Thank you very much.

     

    I will get in touch with my IT department for this.

     

    Sajal

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Sajal I would check with your O365 admins. There are settings that they can control to restrict users from signing up, and it sounds like they may have done some other things as well...

    • Sajal's avatar
      Sajal
      Regular Visitor

      Thank you very much.

       

      I will get in touch with my IT department for this.

       

      Sajal

      • v-huizhn-msft's avatar
        v-huizhn-msft
        Microsoft Employee

        Hi Sajal,

        As Anonymous said, you should connect your IT department. And please mark the right reply as answer or welcome to share your own solution. So more people who have the similar issue will find the workaround clearly. Thanks for understanding.

        Best Regards,
        Angelia