Power BI Services Refresh Fails and Does not send e-mail

Hi Sebita17 ,

For the issue of not receiving failure notifications:

1. Check Email Settings: Verify that the email notifications for refresh failures are correctly set up in the Power BI Service.

2. Review Spam/Junk Folder: Sometimes, email notifications may be routed to the spam or junk folder of your email client.

3. Tenant Settings: If you are a Power BI admin, check the Tenant settings to ensure that notifications for service outages or incidents are enabled and configured correctly.

4. Security Group: Ensure that the email-enabled security group that should receive notifications is correctly identified and set up in the admin portal.

Best regards,
Community Support Team_Binbin Yu
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