Forum Discussion
Power BI Service refresh issue
Hi Anonymous
No worries I like to sometimes to make people think a little differently on the current issue.
In order to log a support ticket, after you search for an issue, if nothing pops up you can then get the option to create a support ticket as shown below.
If it is only being refreshed 8 times a day once every hour, then if it takes 1 min or 15 mins is there any real difference for the report consumers?
You can log a support ticket with Microsoft if you want to get more details.
You make a valid point that it doesn't really impact the users whether the refresh takes 1 min or 15 min. I'm just trying ot understand why the supposedly same process takes so much longer to run as a scheduled job compared to an on demand job. You stated that I can "log a support ticket with Microsoft if you want to get more details". How do I accomplish this? When I go to https://powerbi.microsoft.com/en-us/support/ and click on Report an Issue it takes me to a "Suggest an Idea" page. I want to report an issue to Microsoft, not suggest an idea.
Hi Anonymous
No worries I like to sometimes to make people think a little differently on the current issue.
In order to log a support ticket, after you search for an issue, if nothing pops up you can then get the option to create a support ticket as shown below.