Power BI Service not loading/very slow loading in reports in Workspace / Apps

[MichielPL]

Since yesterday users have been noticing significant delays in the opening of a report or their respective app.

According to the fabric health status page there are no delays.

However I have noticed some activity starting from yesterday reporting the same issue under this issue: Solved: Stuck on Loading Your Report - Microsoft Fabric Community

Anyone else experiencing the same?

Region: Northern Europe

[v-bmanikante]

Hi @MichielPL,

We wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Regards,
B Manikanteswara Reddy

[Ludovic_P]

The issue is still here, no solution provided ....

A case is still open, no move from Microsoft

Help yourself , quite a shame

[MichielPL]

Hi @v-bmanikante 

There was no solution provided, only a (wrong) assumption it might be a network issue. This is not the case though, as people on the same network sitting next to each other had different results.

However, at this current time we are no longer experiencing any problems (as far as I'm aware), but as you can see multiple people still experience the same problem below.

As such I cannot mark anything as a solution.

If this problem reappears we will create a Microsoft ticket through our partners.

[Ludovic_P]

Hello,

I'm experiencing the same issue with two users.

I've opened a case with Microsoft Support, but the problem persists. They suspect it's a network issue.

However, this doesn't seem to be the case.

On the same computer, at the exact same time:

• User xxx is logged in normally with their personal account on Power BI, and the report is stuck.
• User xxx is logged in privately with someone else's account on Power BI, and the report works perfectly fine.

So, to say it's a network issue is, frankly, ridiculous.

[VistaDee]

We have been having this issue as well intermitently since Wednesday

[v-bmanikante · Accepted solution]

Hi @MichielPL ,

Thank you for reaching out to Microsoft Fabric Community Forum.
@trailblazerdata , thanks for your swift response.

We have not observed this specific issue, but there could be network latency or region-specific performance degradations affecting report loading times. Additionally, if users are working with large datasets or complex queries, it may also slow down report performance.

As @trailblazerdata mentioned, this issue might resolve itself automatically. However, if the problem persists, we recommend raising a Microsoft Support Ticket for further investigation.

Below is the link to create Microsoft support ticket:
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket


If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!

Regards,
B Manikanteswara Reddy

[MichielPL]

Hi @v-bmanikante 

The issues seem to have stopped today, but we will keep monitoring it as I have noticed a lot of similar comments of other companies having the same issues that reappeared after being supposedly fixed.

These were definetly not related to large datasets or complex queries, as simple reports with barely any data also refused to open and the reports worked as expected for the users who managed to open them. They also performed as expected when using PBI Desktop or Excel connection. 

In case the issues return we will create a support ticket.

[trailblazerdata]

The issue still exists for us. I heard from one of our admins that MS will be deploying a fix tomorrow

[MichielPL]

Aha, good to hear, funny to hear they are deploying a fix to an issue that officially isn't there

[trailblazerdata]

We too are facing the issue, Happened on Friday but got fixed automatically on Monday. Its back again since yesterday with the same users facing this issue as last time.

NE Region

[SaiTejaTalasila]

Hi ,

Some of the specific users in our tenant facing the issue on random days from last 2 weeks.Not sure what's happening when ever we open the tickets the issue is going away.

Thanks,

Sai Teja 

[VistaDee]

Is there any update on a fix for this? We are experiencing this again this morning

[trailblazerdata]

I am yet to hear back from the affected users. Will update once i get a reply