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Anonymous
Not applicable

Power BI Service missing the Nave pane icon

In Chrome and MS Edge, both missing in Power BI Service app the Nave pane icon

Power BI

2 ACCEPTED SOLUTIONS

Hi all,

 

This is happening because PG gradually upgrading UI as part of Trident effort so this is a new component intended to replace old functionality.
PG gives a workaround : to apply `?tridentStageTwo=0` flag to url .

 

Best Regards,
Gao

Community Support Team

View solution in original post

Hi @Anonymous ,

 

It seems that you have entered an extra (')

vcgaomsft_0-1662622482876.png

?tridentStageTwo=0

Best Regards,
Gao

Community Support Team

View solution in original post

19 REPLIES 19
Applwh01
New Member

Good Morning,

Since Tuesday of this week my hamburger icon has disappeared from the navigation pane.  This makes it impossible to test as users and is causing me a lot of issues.  I have tried the work-around mentioned in the earlier threads but am not having any luck.  I have tested in Chrome, Edge and Firefox and all provide same results.  I have also cleared cache.  

Applwh01_1-1670591242672.png

 

Applwh01_0-1670591393176.png

 

 

I may confirm. From 3 tenants to which I have access hamburger menu works on two. On third one it disaapeared and discussed here workaround doesn't help.

@SergeiStPete  - on the two where it is accessible did you use the workaround or has it just not disappeared yet?

@Applwh01 , Historically, yes, on these two it dissappered aproximately when this thread was started, for a while I used workaround after it was published, one day it starts to work without workaround. Third one I use relatively seldom, can't say when exactly hamburger dissapeared and never applied workaround on it.

v-cgao-msft
Community Support
Community Support

Hi all,

 

Issue has been reported internally(ICM 331892384). Will sync here once there is any update.

 

Best Regards,
Gao

Community Support Team

Hi all,

 

This is happening because PG gradually upgrading UI as part of Trident effort so this is a new component intended to replace old functionality.
PG gives a workaround : to apply `?tridentStageTwo=0` flag to url .

 

Best Regards,
Gao

Community Support Team

Anonymous
Not applicable

When applying ?tridentStageTwo=0` to end of login URL, still don't see the 3 line menu icon?

GrahamBell_1-1662617190788.png

 

GrahamBell_0-1662617169106.png

 

Hi @Anonymous ,

 

It seems that you have entered an extra (')

vcgaomsft_0-1662622482876.png

?tridentStageTwo=0

Best Regards,
Gao

Community Support Team

Hi Gao,

 

Thank you for workaround, it works. Hope one day it will work without the flag.

 

Regards,

Sergei

v-cgao-msft
Community Support
Community Support

Hi all,

 

A similar issue has been reported in the Issues forum, and you can vote on this issue. There will be a team to investigate this issue.

And I will sync the information here as soon as this issue has been updated.

Navigation page (PowerBI service) does not exist 

 

Best Regards,
Gao

Community Support Team

CJLittle
Frequent Visitor

Same thing here, nothing has seemed to help. Some of my coworkers are not experiencing this issue however.

v-cgao-msft
Community Support
Community Support

Hi @SergeiStPete @Anonymous 

 

There seems to be a known issue related to this, please be patient and wait for the engineers to fix it, thanks in advance. Support | Microsoft Power BI

vcgaomsft_0-1660889194971.png

 

Best Regards,
Gao

Community Support Team

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

Anonymous
Not applicable

Engineers were supposed to fix by 20/8, today 22/8 same issue persists

v-cgao-msft
Community Support
Community Support

Hi @Anonymous  @SergeiStPete 

 

Is the problem solved? Did all the buttons in this column disappear?

vcgaomsft_0-1660816125684.png

In my case it shows normally. My test environment is:

Microsoft Edge Version 104.0.1293.54 (Official build) (64-bit)

Google Chrome Version 104.0.5112.102 (Official build) (64-bit)

Service version13.0.18895.49

 

Please clear your browser cache and try logging in again.

 

Best Regards,
Gao

Community Support Team

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

Hi @v-cgao-msft   - no, no luck. I tried on Edge, Chrome and Vivaldi, cleaned cache on first two, never opened Power BI service before on Vivaldi. For all both in normal and private modes.

After menu pane was colapsed some ago I see no hamburger icon to expand it back. Same picture as @Anonymous has. image.png

Hi @v-cgao-msft ! we have a user (our trainer) that it is experiencing the exact same situation as @SergeiStPete. This needs to be resolved sooner rather than later since we will be training users to board into PowerBI soon and we want to make sure all see the same mmenus/pages, specially our trainer.

Anonymous
Not applicable

Hi MS Team, any news when you can get this repaired by? it's quite critical now as users cannot ge ttheir information.

Anonymous
Not applicable

Hi Gao, sorry no, doesnt show the Navigation pane (3 stripes) after clearing cache. I'm wondering if our corporate logo mebedde dinto the menu is hiding it. I use this method to replicate updated pages from one PBI report to another within the browser.

GrahamBell_1-1660816890688.png

 

SergeiStPete
Helper I
Helper I

In Vivaldi as well

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