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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Power BI Service missing the Nave pane icon

In Chrome and MS Edge, both missing in Power BI Service app the Nave pane icon Power BI
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  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi all,

     

    This is happening because PG gradually upgrading UI as part of Trident effort so this is a new component intended to replace old functionality.
    PG gives a workaround : to apply `?tridentStageTwo=0` flag to url .

     

    Best Regards,
    Gao
    Community Support Team

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Anonymous ,

     

    It seems that you have entered an extra (')

    ?tridentStageTwo=0

    Best Regards,
    Gao
    Community Support Team

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi Anonymous  SergeiStPete 

 

Is the problem solved? Did all the buttons in this column disappear?

In my case it shows normally. My test environment is:

Microsoft Edge Version 104.0.1293.54 (Official build) (64-bit)

Google Chrome Version 104.0.5112.102 (Official build) (64-bit)

Service version13.0.18895.49

 

Please clear your browser cache and try logging in again.

 

Best Regards,
Gao
Community Support Team

 

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SergeiStPete's avatar
SergeiStPete
Icon for Helper I rankHelper I
4 years ago

Hi Anonymous   - no, no luck. I tried on Edge, Chrome and Vivaldi, cleaned cache on first two, never opened Power BI service before on Vivaldi. For all both in normal and private modes.

After menu pane was colapsed some ago I see no hamburger icon to expand it back. Same picture as Anonymous has. 

  • alozano's avatar
    alozano
    Frequent Visitor
    4 years ago

    Hi @v-cgao-msft ! we have a user (our trainer) that it is experiencing the exact same situation as SergeiStPete. This needs to be resolved sooner rather than later since we will be training users to board into PowerBI soon and we want to make sure all see the same mmenus/pages, specially our trainer.

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Hi MS Team, any news when you can get this repaired by? it's quite critical now as users cannot ge ttheir information.