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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Power BI Service missing the Nave pane icon

In Chrome and MS Edge, both missing in Power BI Service app the Nave pane icon

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  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi all,

     

    This is happening because PG gradually upgrading UI as part of Trident effort so this is a new component intended to replace old functionality.
    PG gives a workaround : to apply `?tridentStageTwo=0` flag to url .

     

    Best Regards,
    Gao
    Community Support Team

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Anonymous ,

     

    It seems that you have entered an extra (')

    ?tridentStageTwo=0

    Best Regards,
    Gao
    Community Support Team

19 Replies

  • Applwh01's avatar
    Applwh01
    New Member
    3 years ago

    Good Morning,

    Since Tuesday of this week my hamburger icon has disappeared from the navigation pane.  This makes it impossible to test as users and is causing me a lot of issues.  I have tried the work-around mentioned in the earlier threads but am not having any luck.  I have tested in Chrome, Edge and Firefox and all provide same results.  I have also cleared cache.  

     

     

     

    • SergeiStPete's avatar
      SergeiStPete
      Icon for Helper I rankHelper I
      3 years ago

      I may confirm. From 3 tenants to which I have access hamburger menu works on two. On third one it disaapeared and discussed here workaround doesn't help.

      • Applwh01's avatar
        Applwh01
        New Member
        3 years ago

        SergeiStPete  - on the two where it is accessible did you use the workaround or has it just not disappeared yet?

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Anonymous  SergeiStPete 

     

    Is the problem solved? Did all the buttons in this column disappear?

    In my case it shows normally. My test environment is:

    Microsoft Edge Version 104.0.1293.54 (Official build) (64-bit)

    Google Chrome Version 104.0.5112.102 (Official build) (64-bit)

    Service version13.0.18895.49

     

    Please clear your browser cache and try logging in again.

     

    Best Regards,
    Gao
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

    How to get your questions answered quickly -- How to provide sample data

    • SergeiStPete's avatar
      SergeiStPete
      Icon for Helper I rankHelper I
      4 years ago

      Hi Anonymous   - no, no luck. I tried on Edge, Chrome and Vivaldi, cleaned cache on first two, never opened Power BI service before on Vivaldi. For all both in normal and private modes.

      After menu pane was colapsed some ago I see no hamburger icon to expand it back. Same picture as Anonymous has. 

      • alozano's avatar
        alozano
        Frequent Visitor
        4 years ago

        Hi @v-cgao-msft ! we have a user (our trainer) that it is experiencing the exact same situation as SergeiStPete. This needs to be resolved sooner rather than later since we will be training users to board into PowerBI soon and we want to make sure all see the same mmenus/pages, specially our trainer.

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Hi Gao, sorry no, doesnt show the Navigation pane (3 stripes) after clearing cache. I'm wondering if our corporate logo mebedde dinto the menu is hiding it. I use this method to replicate updated pages from one PBI report to another within the browser.

       

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi SergeiStPete Anonymous 

     

    There seems to be a known issue related to this, please be patient and wait for the engineers to fix it, thanks in advance. Support | Microsoft Power BI

     

    Best Regards,
    Gao
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

    How to get your questions answered quickly -- How to provide sample data

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Engineers were supposed to fix by 20/8, today 22/8 same issue persists

  • CJLittle's avatar
    CJLittle
    Frequent Visitor
    4 years ago

    Same thing here, nothing has seemed to help. Some of my coworkers are not experiencing this issue however.

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi all,

     

    A similar issue has been reported in the Issues forum, and you can vote on this issue. There will be a team to investigate this issue.

    And I will sync the information here as soon as this issue has been updated.

    Navigation page (PowerBI service) does not exist 

     

    Best Regards,
    Gao
    Community Support Team

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi all,

     

    Issue has been reported internally(ICM 331892384). Will sync here once there is any update.

     

    Best Regards,
    Gao
    Community Support Team

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Hi all,

       

      This is happening because PG gradually upgrading UI as part of Trident effort so this is a new component intended to replace old functionality.
      PG gives a workaround : to apply `?tridentStageTwo=0` flag to url .

       

      Best Regards,
      Gao
      Community Support Team

      • SergeiStPete's avatar
        SergeiStPete
        Icon for Helper I rankHelper I
        4 years ago

        Hi Gao,

         

        Thank you for workaround, it works. Hope one day it will work without the flag.

         

        Regards,

        Sergei