Forum Discussion

ZLJ's avatar
ZLJ
Advocate II
10 years ago

Power BI Service issue in Internet Explorer

Hi, Power BI Service is displaying correctly for me in Chrome.  However, when I access it using Internet Explorer I often have issues. The Navigation Pane button (three little dashes in the top left...
JuliaYebra's avatar
JuliaYebra
Helper III
10 years ago

ZLJ Last three weeks was impossible for us to even access Powerbi.com througth IE 11 or Edge.

 

What you said about blank buttons has happended to my boss, not to me.

I did same test using corporate network and internet, but it seems that IE is having performance issues that give place to several problems.

 

Chrome always works fine (not filled map visuals for our case). 

  • Vicky_Song's avatar
    Vicky_Song
    Impactful Individual
    10 years ago

    JuliaYebra, ZLJ, what the version (version number) of IE/Edge you're using?

    • ZLJ's avatar
      ZLJ
      Advocate II
      10 years ago

      Various depending on location.  I've tested at home and at work to rule out an issue due to going through the proxy.


      Work server where Enterprise gateway is running, IE v11.0.9600.18378 - Fail
      Work Citrix environment, IE v10.0.9200.17116 - Fail
      My Laptop - at home, IE v11.0.9600.18314 - Pass
      My Laptop - at work via proxy, IE v11.0.9600.18314 - Pass

      • Vicky_Song's avatar
        Vicky_Song
        Impactful Individual
        10 years ago

        ZLJ, as you already figured out maybe the issue is caused by proxy, do you still need further help on this?