Power BI Service is not updating semantic models

[miquelmartorell]

Good morning, for a while now Power BI Service is not updating the semantic models of the reports, neither the scheduled updates nor the ‘manual’ on-demand attempts. Is this happening to anyone else?

[stevencheung_bm]

I have this problem too.   Any Microsoft professional can help?

Something went wrong

Refresh failed because this semantic model requires a gateway. Please select a gateway from semantic model settings.

• Please try again later or contact support. If you contact support, please provide these details.
  
  Activity ID1ced260xxxxxxxxxxxxxxxxxx

• Request ID2dde3960xxxxxxxxxxxxxxx
• Correlation IDd72ee113xxxxxxxxxxxxxxxxxx
• TimeTue May 13 2025 17:47:18 GMT+0800 (Hong Kong Standard Time)
• Service version13.0.25874.41
• Client version2505.1.24125-train
• Cluster URIhttps://wabi-east-asia-b-primary-redirect.analysis.windows.net/

[XopherY]

I'm seeing this issue currently.  Started last Friday (5/2) and still happening, but just for one semantic model.

[miquelmartorell · Accepted solution]

Everything has been working as it should for several days now, so I consider the issue resolved.

Thank you all very much.

Regards

[kymramosrpo]

Same issue here. Been like this since last week. Dataflows that used to take less than 2 minutes to refresh took almost an hour, if not failed (due to the 2-hour limit). Semantic models suddenly spitting out strange "culprits" that change each time - the Sales table, the Clients lookup table, the Orders table, whatever it may be.

What is going on? Any action or word from Microsoft???

[sjs210]

Refreshes that normally take 15-20 min are taking 5+hours.  Happening across multiple models.

[katherine290491]

We have te same problem

[Anonymous]

Everything seems to be working for us again now

[klenium]

Refresh starts for me too. Thanks for the info. Maybe it's in slow rollout.

[miquelmartorell]

tested again, still failing for us

[Jvonpete]

same problem on our end

[berkerustun]

Scheduled refreshes are not working on European Server ( Istanbul / Türkiye) too ,dataflows and semantic models could not be refreshed 

[kymramosrpo]

Could it be due to the regional blackout happening in some EU countries? Just read yesterday about total blackout in Spain and Portugal? Have just set my timezones to UTC, dunno if that has anything to do with this and if changing it back to JST would resolve anything. Crazy if not completely idiotic thoughts arise in times of desperation, apoligies. 🙏

[berkerustun]

still cannot manually refresh the semantic models, and now i can't even publish a new semantic model or replace existing one from pbi desktop to service... 

[Anonymous]

the same thing. we can't refresh the report for at least a few hours now and both desktop and service refresh isn't working.

[Martin_V]

We have the same problem.

[Anonymous]

metoo