Forum Discussion

WranglingData2's avatar
WranglingData2
Regular Visitor
2 years ago
Solved

Power BI Service currently timing out?

I am in Australia and it appears that when opening apps and reports on the Power BI service, they are timing out.

 

I have checked the status page and it says there are no current issues.

 

Is anyone else having the same problem?

 

Thanks

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all , 

    Power BI Premium customers with tenants in the Australia Southeast, East US 2, and West US regions may encounter issues with opening reports, paginated reports, and data refresh operations. Engineers are investigating the issue and an update will be provided soon.

    You guys can check the progress of the issue at Support.

    Microsoft Fabric Support and Status | Microsoft Fabric

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

4 Replies

  • najmead's avatar
    najmead
    Frequent Visitor

    In Australia here, and having a similar issue.  Reports either timing out, or failing to show any data with the following error:

    Cannot load model

    Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.

    Please check the technical details for more information. If you contact support, please provide these details.
    • WranglingData2's avatar
      WranglingData2
      Regular Visitor

      Yep, exactly the same error I am getting.

       

      Thanks for confirming

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi all , 

    Power BI Premium customers with tenants in the Australia Southeast, East US 2, and West US regions may encounter issues with opening reports, paginated reports, and data refresh operations. Engineers are investigating the issue and an update will be provided soon.

    You guys can check the progress of the issue at Support.

    Microsoft Fabric Support and Status | Microsoft Fabric

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.