Forum Discussion

DebbieE's avatar
DebbieE
Community Champion
6 years ago

Power BI Service Workspaces not loading

This has been happening for the last few days.   Power BI Service opens on a new screen. When you click on Workspace in the left menu bar the workspace doesnt load
Need Help
DebbieE's avatar
DebbieE
Community Champion
6 years ago

Im on Chrome

Google Chrome is up to date
Version 77.0.3865.120 (Official Build) (64-bit)
 
This is what happens when I click on workspace
 
Its been absolutely fine up until a few days ago. I wont be able to try a different computer for a few days and it needs to work on Chrome.  (Ive got the latest version of Chrome)
 
I can ask to see if anyone else has this problem, but its definitely still happening for me. I should point out. this happened after a change to Service. When you click on my Workspace from the Welcome area it works. It doesnt work when you click on My Workpace in the left hand menu. I think this is what the problem is
v-lili6-msft's avatar
v-lili6-msft
Community Support
6 years ago

hi, DebbieE 

If you could try another browser?

 

Best Regards,

Lin

  • DebbieE's avatar
    DebbieE
    Community Champion
    6 years ago

    Same in Edge. If you Go to my Workspace under Favorites + Frequents. No problem.

     

    Go to My Workspace via the left side menu and it sits on Loading

    • v-lili6-msft's avatar
      v-lili6-msft
      Community Support
      6 years ago

      hi, DebbieE 

      I couldn't reproduce the issue, you'd better create a support ticket in Power BI Support to get further help.

       

      Best Regards,

      Lin

       

       

    • Jeanxyz's avatar
      Jeanxyz
      Power Participant
      1 year ago

      DebbieE , Have you figured out the reason? I have been using PB Service for years, but this problem only occurred since a few days ago. Power BI support dashboard shows no outage in any region.