Forum Discussion

shanebo3239's avatar
shanebo3239
Helper I
9 years ago
Solved

Power BI Service Thinks I published data source from personal email - wont let me use Enterprise

All,   I am having the exact same issues outlined in this post.  For the person there, it seemed to sort of start working.  My account does show my personal email as alternate email in my O365 sett...
Need Help
  • shanebo3239's avatar
    shanebo3239
    9 years ago

    For those of you that also had this issue, I finally figured this out today by using Fiddler.  Apparently I was still using a "trial" license of Power BI Pro, which I would have thought would have been fine to use for Enterprise Gateways.  As soon as I went into the admin panel of O365 and purchased and assigned the Power BI Pro license to myself, this started working.

     

    Hope this helps someone.

v-ljerr-msft's avatar
v-ljerr-msft
Microsoft Employee
9 years ago

Hi shanebo3239,

 

After a few try, I still cannot reproduce this issue on my environment.

 

As there are others users( Cubist, dcurran) who also encountered the same issue recently, I will report this issue internally, and post back if there is any update.:smileyhappy:

 

Regards

shanebo3239's avatar
shanebo3239
Helper I
9 years ago
v-ljerr-msftthank you for trying. I have a ticket in to Microsoft support now. Hopefully I can get someone on the phone today and get this resolved.
  • shanebo3239's avatar
    shanebo3239
    Helper I
    9 years ago

    For those of you that also had this issue, I finally figured this out today by using Fiddler.  Apparently I was still using a "trial" license of Power BI Pro, which I would have thought would have been fine to use for Enterprise Gateways.  As soon as I went into the admin panel of O365 and purchased and assigned the Power BI Pro license to myself, this started working.

     

    Hope this helps someone.