Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Power BI Service Slow?

Anyone seeing unexpected slowness in rendering reports this morning (Monday, 7/30/2018 US Central Time)?  Reports come up but spinning refresh symbol seems to indicate a really slow load.
General Comment
TheNov3mberist's avatar
TheNov3mberist
Advocate I
8 years ago

I just reverted back to an older release of the gateway with no luck :/ 

 

I had a brief call with an engineer yesterday that said he would call back in a half an hour for a skype session. He never responded back (even after i sent a follow up email).

 

This is getting out of hand and needs to be resolved ASAP. 

tmcdevitt's avatar
tmcdevitt
Advocate II
8 years ago

Definitely out of hand.

 

We're actively looking for alternative solutions. Our users may be ok with a single day outage but several consecutive days is a deal breaker.

  • tmcdevitt's avatar
    tmcdevitt
    Advocate II
    8 years ago

    According to the status page (https://powerbi.microsoft.com/en-us/support/), we're supposed to be getting hourly updates. I'm pretty sure it's said that for the last 3 hours or so... And we're still having issues :(

  • TheNov3mberist's avatar
    TheNov3mberist
    Advocate I
    8 years ago

    Looks like they got the south of Brazil taken care of:

     

    Users may see intermittent issues or delays loading their reports or refreshing of their models. Engineers have created a hotfix and are now deploying it to the environment:
     
    -Brazil South: Completed-All remaining Regions (except West Europe) are In
    -Progress. West Europe will follow shortly.
     
    In the meantime, Engineers are also proactively mitigating the issue until the hotfix is fully deployed. We will be providing hourly updates on the status of the deployment here.
  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Great news.  It looks like they're rolling out the fix.