Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Power BI Service Slow?

Anyone seeing unexpected slowness in rendering reports this morning (Monday, 7/30/2018 US Central Time)?  Reports come up but spinning refresh symbol seems to indicate a really slow load.
General Comment
Yoga's avatar
Yoga
Advocate II
8 years ago

Still (July-31 Tuesday) Service Slow in US. Any idea, when this will be fixed? Unable to do new reports Demo due to this.

 

Thanks,

Yoga

Yoga's avatar
Yoga
Advocate II
8 years ago

This outage is affecting our business as unable to view sales and pricing reports since last Friday. Needs to be fixed ASAP.

 

Is there any chance of New July 2018 update messes up? If we know, we will hold on the report development using the new features.

 

Thanks,

Yoga

  • TheNov3mberist's avatar
    TheNov3mberist
    Advocate I
    8 years ago

    I just reverted back to an older release of the gateway with no luck :/ 

     

    I had a brief call with an engineer yesterday that said he would call back in a half an hour for a skype session. He never responded back (even after i sent a follow up email).

     

    This is getting out of hand and needs to be resolved ASAP. 

    • tmcdevitt's avatar
      tmcdevitt
      Advocate II
      8 years ago

      Definitely out of hand.

       

      We're actively looking for alternative solutions. Our users may be ok with a single day outage but several consecutive days is a deal breaker.

      • tmcdevitt's avatar
        tmcdevitt
        Advocate II
        8 years ago

        According to the status page (https://powerbi.microsoft.com/en-us/support/), we're supposed to be getting hourly updates. I'm pretty sure it's said that for the last 3 hours or so... And we're still having issues :(