Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Power BI Service Slow?

Anyone seeing unexpected slowness in rendering reports this morning (Monday, 7/30/2018 US Central Time)?  Reports come up but spinning refresh symbol seems to indicate a really slow load.
General Comment
MitchM's avatar
MitchM
Resolver II
8 years ago

We have noticed that Mondays are especially bad. It has gotten to the point where we try to not schedule training/presentation using PowerBI Service on Mondays. If we have to do it on Mondays we use .pbix file in desktop. Really disapointing, especially after the buzz from last week in Seattle, to have our consumers experiencing this.

Yoga's avatar
Yoga
Advocate II
8 years ago

Still (July-31 Tuesday) Service Slow in US. Any idea, when this will be fixed? Unable to do new reports Demo due to this.

 

Thanks,

Yoga

  • TheNov3mberist's avatar
    TheNov3mberist
    Advocate I
    8 years ago

    Same experience here. Reports are showing incomplete or no information. Others will not load or filter whatsoever. Very frustrating indeed.

  • Yoga's avatar
    Yoga
    Advocate II
    8 years ago

    https://powerbi.microsoft.com/en-us/support/  

     

    In Awareness section of above URL, found the below note.. Will check later today..

    Users may see issues loading their reports and delays in the refresh of their models. Engineers are currently mitigating the issue. Next update @07/31/2018 10:00 PDT.

    • tmcdevitt's avatar
      tmcdevitt
      Advocate II
      8 years ago

      The status page is relatively worthless. Given all of the problems reported here, I'd hardly say "Power BI is running smoothly." (as per the status page). I know my users don't agree with that....

  • Yoga's avatar
    Yoga
    Advocate II
    8 years ago

    Now announced as outage and seems working on it..

  • Yoga's avatar
    Yoga
    Advocate II
    8 years ago

    This outage is affecting our business as unable to view sales and pricing reports since last Friday. Needs to be fixed ASAP.

     

    Is there any chance of New July 2018 update messes up? If we know, we will hold on the report development using the new features.

     

    Thanks,

    Yoga

    • TheNov3mberist's avatar
      TheNov3mberist
      Advocate I
      8 years ago

      I just reverted back to an older release of the gateway with no luck :/ 

       

      I had a brief call with an engineer yesterday that said he would call back in a half an hour for a skype session. He never responded back (even after i sent a follow up email).

       

      This is getting out of hand and needs to be resolved ASAP. 

      • tmcdevitt's avatar
        tmcdevitt
        Advocate II
        8 years ago

        Definitely out of hand.

         

        We're actively looking for alternative solutions. Our users may be ok with a single day outage but several consecutive days is a deal breaker.