Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Power BI Service Slow?

Anyone seeing unexpected slowness in rendering reports this morning (Monday, 7/30/2018 US Central Time)?  Reports come up but spinning refresh symbol seems to indicate a really slow load.

41 Replies

  • EG_2's avatar
    EG_2
    New Member

    Also an issue for me in the UK - has been since 1500 BST 30/07/2018

  • ksabi's avatar
    ksabi
    Advocate II

     

    Hi, 

     

    We are facing the same probleme since yesterday. 

    Our reports are very slow! 

     

    Regards, 

    Khaled

    • tmcdevitt's avatar
      tmcdevitt
      Advocate II

      Our reports still won't load via embedding. We're going on day two of this and our users are starting to get upset. How is this type of outage acceptable for Premium customers? Come on MS...

      • Anonymous's avatar
        Anonymous
        Not applicable

        This is very frustrating - Our business ciritcal process depends on embedded reports and all of them are getting impacted. 

         

        This is happening for worspaces on shared and preimium capacity -

         

        MS support ticket responses take a lot of time.

         

         

  • Anonymous's avatar
    Anonymous
    Not applicable

    We've been having issues since Friday, and still are.  This is the sort of thing that encourages customers to dig deep and pay for the pricier alternatives to Power BI.  Just Saying.

    • tmcdevitt's avatar
      tmcdevitt
      Advocate II

      Status page now says next update on the situation will be *tomorrow* at 17:00 PDT. WTF?!?

      • Anonymous's avatar
        Anonymous
        Not applicable

        I would recommend that if you are still having problems that you need to open a high priority case with MS Support.  My customer did so and has the issue resolved for them but I wouldn't assume that it would resolve all issues.  The more cases, the more attention a problem tends to get as well.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Issues still persist - Report visuals buffering forever and MS keeps pushing the resolution time - 

    We are having issues since Friday and today is the 6th day.

  • Anonymous's avatar
    Anonymous
    Not applicable

    We've got PBI Premium (with dedicated hardware), and the system is crawling for us.  The Theories of other people running reports, etc.  shouldn't impact our space, yet somehow it still does...  Frustrating.

    • tmcdevitt's avatar
      tmcdevitt
      Advocate II

      Yep, Premium here as well and it's painfully slow (and, as we've said above, embedded reports aren't working at all for us).

      • MitchM's avatar
        MitchM
        Resolver II

        We have noticed that Mondays are especially bad. It has gotten to the point where we try to not schedule training/presentation using PowerBI Service on Mondays. If we have to do it on Mondays we use .pbix file in desktop. Really disapointing, especially after the buzz from last week in Seattle, to have our consumers experiencing this.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Oh right, good call.  My slow reports are on a Premium space as well.

  • Same issue ishappening with my org. My org is on premium capacity and all of the visuals just spin and never update. A Support ticket has been submitted, but no response yet, although the support site says microsoft is aware and working to mitigate the issue. However, it also says Power BI is running "smoothly". :smileyfrustrated:

     

  • arti_r's avatar
    arti_r
    Frequent Visitor

    Our clients BI reports are not rendering normally on pro accounts or premium accounts since Monday July 30th 2018. As of now we are still experiencing problems.  Normal operations are severely compromised.  

  • ksabi's avatar
    ksabi
    Advocate II

    Hi, 

     

    The PBI service is working "normaly" this morning. 

    wating for the official response of MS....

     

    Regards,

    Khaled

    • TheNov3mberist's avatar
      TheNov3mberist
      Advocate I

      Still experiencing issues with data refreshes breaking reports... I wonder if upgrading to the new gateway version messed this up.