Power BI Service Scheduled Refresh Not Working

[isd_dwma]

Scheduled Refreshes in Power BI Service is not working. Issue started at Aug 07, 2025 GMT+8, scheduled refreshes of semantic models are not being triggered.

[v-nmadadi-msft]

Hi @isd_dwma ,

As we haven’t heard back from you, we wanted to kindly follow up to check if the suggestions  provided by the community members for the issue worked. Please feel free to contact us if you have any further questions.

Thanks and regards

[v-nmadadi-msft]

Hi @isd_dwma 

May I check if this issue has been resolved? If not, Please feel free to contact us if you have any further questions.

Thank you

[v-nmadadi-msft]

Hi @isd_dwma ,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.

Thank you.

[v-nmadadi-msft]

Hi @isd_dwma ,
Thanks for reaching out to the Microsoft fabric community forum.

Power BI Customers with tenants located in South East Asia may experience scheduled refresh failures. Engineers are investigating the issue and an update will be provided soon.
For Service status, Please refer: Microsoft Fabric service status

I hope this information helps. Please do let us know if you have any further queries.
Thank you

[isd_dwma]

Hello @v-nmadadi-msft,

Per initial observation, the scheduled refreshes has started working at around 1330H (GMT+8) onwards. Appreciate if we can identify the cause of this issue.

Thanks!

[v-nmadadi-msft]

Hi @isd_dwma ,
The Schedule Refresh issue has been fixed for South East Asia region on 08/06/2025, 10:02 AM PDT.
Its great to hear that you Scheduled refreshes are back working.

I hope this information helps. Please do let us know if you have any further queries.
Thank you

[isd_dwma]

Hello @v-nmadadi-msft, can you share the root cause of the issue? Thanks!

[v-nmadadi-msft · Accepted solution]

Hi @isd_dwma 

Microsoft has not made the root cause public, but its most likely related to backend servers issue.
If you need more information kindly reach out to Support team for details.

I hope this information helps. Please do let us know if you have any further queries.
Thank you

[sadbadman]

I have same issus started at Aug 07, 2025 GMT+7

[KOLLER_VN]

same issue happened in VN since last night 10pm till now

[rk_aga]

same issue here since 7 Aug GMT+7, all refreshes across multiple workspaces does not trigger and no notification. However, on-demand refreshes and direct query does work

[josefvacha]

I'm experiencing the same issue—scheduled refreshes for semantic models haven't been triggering since August 7, 2025 (GMT+5) on my end as well. Has anyone identified the root cause or found a workaround? Would appreciate any updates or insights.

[chchen0202]

I have same issue, and no notification