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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Power BI Service Refresh failure

Hi,   We have reports on our Power BI Service, that refreshes every day from data that is stored in a Azure SQL Database. The databases is scaled-up when the refresh is triggered. A scheduled refr...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    Issue has been solved after contacting support. 

    PBI desktop was not triggering the error, the error was in a measure.

    Support was able to see the actual error message. It would be nice that you can see the actual error message in the Powerbi service and not a general one.

GilbertQ's avatar
GilbertQ
Super User
6 years ago
Hi there

Can you confirm that the database has completed scaling up before the refresh has completed?
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Yes the scaling is complete. it was completed before the refresh is started. we're running on a S6 when the refresh is executing

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago

    Hi there

     

    It could be an issue with a particular table, what if you try and refresh it again?

     

    I am not sure why the error changes.

     

    If it does not resolve itself I would log a support ticket!

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Refreshing again is giving also an error but on another table most of the time.

       

      Support ticket has been created

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Issue has been solved after contacting support. 

        PBI desktop was not triggering the error, the error was in a measure.

        Support was able to see the actual error message. It would be nice that you can see the actual error message in the Powerbi service and not a general one.