Power BI Service Refresh Issue

[Analystdata]

Hello Everyone,

We are currently facing an issue in the Power BI Service, where many of our files are failing to refresh. Additionally, our manual attempts to download and refresh these files have also been unsuccessful.

Your expertise in resolving this issue would be greatly appreciated.

Thank you in advance for your valuable assistance.

[Anonymous]

Hi @Analystdata ,

There are a number of reasons why the refresh fails, you can check the detailed error messages in the refresh history, this can help to understand the error messages

Once you understand the error message, you can target the error message to find a solution, such as gateway and credentials

Data refresh in Power BI - Power BI | Microsoft Learn

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Idrissshatila]

Hello @Analystdata ,

there's many reasons why it's not refreshing, depends on the error you're receiving.

make sure that the credentials are correct.

[lbendlin]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .