Forum Discussion

Shawnobyl's avatar
Shawnobyl
Frequent Visitor
3 years ago
Solved

Power BI Service: Permissions failed to update

Hi all,   When I go to update the permissions of my report in Power BI Service (e.g. remove user or add new users), it comes back with the following error message:   "Permissions failed to update...
Need Help
  • Shawnobyl's avatar
    Shawnobyl
    3 years ago

    I was able to resolve this issue with the help of the PBI support team. The cause was rather unexpected for me.

    Turns out this message usually happens when one of the existing users has left the company and their user account is no longer in the AD.  After removing these non-existent users then I was once again able to update the permissions of the report.

    Likewise, this issue only happens when individual users are added to a report rather than using a security group, so the advise is to use security group to avoid encountering this message.

Shawnobyl's avatar
Shawnobyl
Frequent Visitor
3 years ago

I was able to resolve this issue with the help of the PBI support team. The cause was rather unexpected for me.

Turns out this message usually happens when one of the existing users has left the company and their user account is no longer in the AD.  After removing these non-existent users then I was once again able to update the permissions of the report.

Likewise, this issue only happens when individual users are added to a report rather than using a security group, so the advise is to use security group to avoid encountering this message.