Forum Discussion
Power BI Service Not Loading All Tiles With Frowny Face and Empty Visual
Hi johngabbradley,
1. Are there any other resource other than SQL Server?
2. Which visual is it?
3. Did it go wrong when you tried it?
Best Regards,
Dale
@v-jiascu-msft thanks for the reply!
Responding inline below:
Hopefully you will be able to provide some direction on what may be happening here.
Kind Regards,
JB
v-jiascu-msft wrote:
Hi @johngabbradley,
1. Are there any other resource other than SQL Server?
The only sources of data are SQL Server, JSONs created through the Enter Data function, and tables created in DAX using the DATATABLE function. No other sources though then the internal sources created and the SQL Server source.
2. Which visual is it?
The culprit primarily appears to be a custom visual called a Bullet Chart created by the SQLBI guys at OKVIZ. Users are reporting to me this is the one they have recognized having the issue.
3. Did it go wrong when you tried it?
It has never errored out for me. I am working on a server that does not have Chrome and only IE and I have never gotten the error. When logging onto Power BI in Chrome from outside the server, I also have not seen the error. Seems quite mysterious for me not to be able to recreate it.
Best Regards,
Dale
- v-jiascu-msft8 years ago
Microsoft Employee
Hi johngabbradley,
I can't reproduce it in my test. I would give some suggestions.
1. Upgrade the custom visual.
2. Recreate the visual.
3. Or, create a support ticket here.
Best Regards,
Dale